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Effective Date: 14 September 2024
At Goopim, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goopim.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
1.1 Personal Data
When you register for an account, make a purchase, or use our services, we may collect the following personal data:
- Account Information: Your name, email address, phone number, mailing address, and username.
- Transaction Information: Payment data, transaction history, and details of services purchased or provided.
- Profile Information: Skills, qualifications, and service-related details for freelancers.
1.2 Automatically Collected Information
When you interact with our site, we may collect:
- Log Data: IP addresses, browser types, referring URLs, and page interactions.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track user behavior, and analyze site traffic.
1.3 Communication Information
If you contact us, we collect and store your communication with our support team or automated customer service chatbots.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process transactions and manage your account.
- To facilitate communication between buyers and service providers.
- To provide you with customer support.
- To send updates, newsletters, and marketing materials (with your consent).
- To monitor and analyze usage trends and improve our services.
- To ensure platform security and prevent fraudulent activity.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following instances:
- Service Providers: We share personal information with third-party vendors (such as payment processors) necessary to provide our services.
- Legal Requirements: We may disclose personal data if required by law or in response to valid requests from public authorities (e.g., courts or government agencies).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business deal.
4. Data Security
We employ administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain legal rights regarding your personal data, such as:
- Access and Correction: You may request access to the personal data we hold about you and request corrections if necessary.
- Deletion: You may request that we delete your personal data in certain circumstances.
- Withdrawal of Consent: If you have provided consent for specific data processing, you can withdraw it at any time.
To exercise these rights, please contact us at [email address].
6. Cookies and Tracking
Goopim uses cookies and similar tracking technologies to understand how users interact with our platform. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the website.
6.1 Types of Cookies We Use
- Essential Cookies: Necessary for basic site functionality.
- Performance and Analytics Cookies: Help us analyze how users interact with our platform to improve user experience.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to read the privacy policies of any site they visit from our platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Support: Support@goopim.com
- General Inquiries: Hello@goopim.com